Customer Service

(Monday to Friday: 9am - 5pm)

 

Privacy & Security

Qualcom Limited complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Quadbikeparts.co.uk values and respects the privacy of its customers and visitors. The purpose of this Privacy and Security Statement is to provide you with information about how Quadbikeparts.co.uk collects, uses, and shares the information we collect from our customers and visitors. Our collection efforts are designed to improve the shopping experience of our customers and to provide customers relevant information about our products, services, and promotions.  

Information We Collect

Contact information. We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment information. When you make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card.

Location information. If you use our mobile websites or applications, we may collect location data obtained from your mobile device's GPS. If you use our websites, we may collect location data obtained from your IP address. We use this location data to find our nearest store to you, product availability at our stores near you and driving directions to our stores.

Other information. If you use our websites, we may collect information about the browser you are using. We might track the pages you visit, look at what website you came from, or what website you visit when you leave us.

We collect information from you passively. We may use tracking tools like browser cookies, flash cookies, and web beacons.

We do not store credit card details.

How We Use Information

We use the information we collect for our business purposes, including:

• Fulfilling orders or providing services

• Processing a return

• Responding to a product or service review

Security

When you place orders on our websites, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry-standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.

Returns & Replacements

We want you to be happy, so if the product is faulty or damaged, you may return it for a refund, or replacement. Please call to get prior authorization before returning any items. Items being returned for a full refund must be in new condition and in original packaging.

Pricing

Our website reflects the most current pricing available in our database. However, due to circumstances beyond our control, we reserve the right to change prices caused by increased sourcing costs or mismarked items.